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(325) 658-7750
(833) 406-0857
(325) 658-8381 fax
1-800-735-2988 TTY
1501 W. Beauregard, San Angelo, TX 76901
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(800) 375-8965
(325) 653-5933
MHMR Services for the Concho Valley - MHMRCV - Homepage

Crisis Counseling Outreach Worker


Crisis Counseling Outreach Worker

Location: San Angelo, Texas

Crisis Counseling Outreach Worker will receive specialized Crisis Counseling Assistance and Training Program (CCP) Training in short-term interventions that involve the following counseling goals: Help disaster individuals understand their current situation and reactions, reduce their stress and provide emotional support, promote the use or development of coping strategies, connect individuals with other people and agencies who can help in their recovery process. The Crisis Counselor will report to a Team Lead. This is a grant-funded position. The grant period will run through June 2020, with the possibility of extension based upon receipt of additional grant funding.

EDUCATION: Bachelor’s degree in a human service field preferred. Certified as a Qualified Mental Health Professional (QMHP) preferred.

EXPERIENCE REQUIRED: Must have at least two years of experience in providing service coordination to individuals with IDD, including those have complex medical needs.


Experience in outreach or crisis counseling is preferred; such experience might include peer counseling, peer support services, community health outreach work, resource linkage, student internships, volunteer service, crisis line/hotline experience, or any other combination of experience which would provide the knowledge, skills, and abilities described: Knowledge of the community to be served, local resources for referral and support. Skill in verbal communication; counseling; public speaking. Ability to relate well to others; demonstrate empathy; display cultural humility; maintain emotional control under stressful or sensitive circumstances; function will in a chaotic environment; coordinate with a team.                                

Conduct telephonic, face-to-face (when necessary) outreach. Assess the emotional needs of individuals and make referrals to traditional behavioral health services when necessary. Identify tangible needs and link individuals to community resources and disaster relief services. Provide emotional support, education, basic crisis counseling, and connection to familial and community support systems. Train and educate other community partners about disaster reactions, appropriate interventions, and CCP services. Collect and input data into the CCP online Data Collection and Evaluation System. Perform other job duties as assigned by the Program Manager/Team Lead. Ability to prioritize and problem solve. Knowledge of community resources. Must be able to demonstrate leadership skills and the ability to work in a team. Must use the mobile application to complete data forms. Computer experience with Microsoft Office applications, electronic mail & calendaring. Excellent interpersonal skills, ability to interact effectively with diverse populations. Satisfactory pass background check and DPS fingerprint clearance.

LICENSE/CERTIFICATION:  Must possess a valid Texas driver’s license and be insurable on the Center’s insurance.

Salary: $ 2,917 monthly
Hours: Monday - Friday, 8am - 5pm (Shift and Pattern may vary)
Benefits: Center pays 100% of employee's health, dental and life insurance. Center contributions to a retirement plan. Paid vacation, holidays, sick, and employee choice days.
Closing Date:

Open until filled


Convictions related to any sexual assault, aggravated assault, drug-related offense, murder, theft, battery or any other crime involving personal injury; injury to a child, elderly individual, disabled individual or threat to another person; abandoning or endangering a child; and aiding suicide may make you ineligible for employment in positions in direct contact with consumers of MHMR Services for the Concho Valley.   The names of all prospective employees are cleared through the Texas Department of Public Safety to determine the existence of such records.   Falsification of the application for employment is grounds for dismissal. For insurance purposes driving records will be checked on all employees that are required to drive.

It is the policy of the Center to create and maintain a safe, calm, and secure environment with supportive care, a system-wide understanding of trauma prevalence and impact, recovery and trauma-specific services, and recovery-focused, consumer-driven services that applies to all staff, volunteers, contracted providers, and community partners.


Contact: Susan Daniel
Address: 1501 W. Beauregard
San Angelo, Texas, 76901
Telephone: 325-658-7750
Fax: 325-658-8381
Email: sdaniel@mhmrcv.org